Contact us
US PT

Privacy

Privacy Policy

Understand how Develoo Solutions handles personal data in websites, apps, products, digital services and custom solutions.

1. Who we are

Develoo Solutions Desenvolvimento de Softwares LTDA develops digital solutions, apps, custom systems, SDKs and proprietary products, including the DVOSchool ecosystem.

This policy applies to websites, apps, systems, integrations, portals, SDKs and digital services maintained by Develoo Solutions.

2. Data we may collect

The data collected varies according to the product used, the contractual relationship and permissions granted by the user or contracting institution.

  • Identification data, such as name, email, phone number and institutional relationship.
  • Operational data, such as access records, entry and exit events, authorizations and usage history.
  • Technical data, such as IP address, device type, operating system, logs and security events.
  • Communication data sent to support, commercial or service channels.

3. DVOSchool

DVOSchool is an ecosystem focused on security and technological control of school entry and exit. It may involve Portal, DVOSchool Control and the mobile app for guardians and students.

In this context, Develoo may process registration and operational data of students, guardians, staff, authorized visitors and institutions, including RFID, QR Code, Biometrics, Turnstile and Facial Recognition events.

4. Biometrics and Facial Recognition

When an institution uses Biometrics or Facial Recognition, data is processed for identification, security and access-control purposes, depending on the contracted configuration and applicable legal basis.

5. Mobile apps

Our apps may request device permissions only when needed for their features, such as camera for QR Code reading, notifications, identification and system communication.

6. SDKs and libraries

Develoo also provides SDKs and libraries, including .NET and Android components. These resources may generate technical logs, validate licenses, process data locally or communicate with Develoo services according to implementation.

7. Advertising in apps

Some apps maintained by Develoo or by clients, such as Rádio Advai, may use advertising services such as Google AdMob. Third parties may process device identifiers, technical information and ad interactions according to user consent and platform rules.

More information about how Google uses data is available at policies.google.com/technologies/ads.

8. How we use data

We use personal data to provide and improve services, execute contracts, authenticate users, support access control, send notifications, provide technical support, protect systems and comply with legal obligations.

9. Sharing and retention

Data may be shared with infrastructure providers, cloud hosting, messaging, notifications, support, technical analysis, advertising, contracted integrations and institutions responsible for operating the service.

Data is kept for the time necessary to fulfill the purposes described in this policy, contracts, legal obligations, audits, fraud prevention, security and regular exercise of rights.

10. Data subject rights

Under applicable privacy laws, data subjects may request confirmation of processing, access, correction, anonymization, blocking, deletion, portability and information about sharing, when applicable.

11. Contact

For privacy-related questions or requests, contact us at comercial@develoo.com.

This policy may be updated periodically to reflect changes in products, legislation, technology or operation.